About Us

“Transforming D&G retail business in HK & China to bring a new level of customer experience and business profitability has been central to our CRM strategy. Several months ago, our marketing & retail sales simply didn’t have the right tools for CRM and managing new sales opportunities. The team at XGATE has been exceptional with their marketing and technical solutions. Today, our Client Advisors‘ lives are a lot easier and more effective. They are saving so much time connecting with leads on WeChat and closing more sales at higher engagement level with the new ecommerce platform.”

“In Timberland, we are devoted ‘To Make Better’. We showed our innovation with resilience by bringing new online ordering platform to B&M stores. Our customer-centric approach to transform the retail operations and enhance sales associates’ competence are all tightly orchestrated to deliver new shopping experience to our members. The strong partnership & expertise of XGATE have allowed us to launch our commerce solution fast and effective.
Today, our retail and CRM teams have achieved a new technical and operational level, allowing us to optimise our marketing return on investment.”

“Having been in the CRM and digital marketing business for over 12 years, the ADIDAS Yeezy raffle campaign is among top of successful CRM marketing I have experienced. The loyalty strategy is effective in delivering the innovation brand promise of ADIDAS; and creating seamless consumer experience, traffic & sales for retail outlets. The digital execution was well complemented with strong XGATE support to handle the heavy traffic for registration, online raffle engine and marketing automation. Our CRM & loyalty marketing has become highly efficient. Every marketing dollar is accounted for with measurable results.”

“As a marketer always looking for innovative ideas, the digital strategy for this campaign has been exceptional. Despite the multitude of challenges for our given financial industry, the team has successfully pushed the boundary of social media marketing to deliver ROI that is beyond expectation. The customer centric approach by XGATE team has effectively helped us engaged the targeted mainland visitors, generated active WeChat fans and converted them into happy AXA customers. Now we’re able to optimize our business and continue to improve our lead-to-win conversion rate efficiently.”