services-title9
SMS gateway

SMS Gateway

Mobilise Your Business With Premier Class SMS MT To Enjoy Unrivalled And Proven SMS Delivery

Why XGATE SMS Gateway?

XGATE  offers a single point of access to GSM & CDMA mobile networks through our enterprise class SMS Gateway & SMS Centre (SMSC) infrastructure, a regional messaging platform with direct routing & interconnect agreements into operator networks in the Greater China region & Asia. With our top class SMS gateway, you enjoy secured enterprise unified communication solution for A2P and P2P SMS services over the global telecommunications network.

Network Performance Guarantee

With the addition of interconnect agreements, our SMS network currently supports 500+ operator networks in over 170 countries. With XGATE 's high availability and redundant network infrastructure, XGATE 's bulk SMS gateway & SMSC services are backed with a guaranteed 99.7% platform availability service level agreement ensuring reliability for business critical processes and corporate communications.

Premier Class SMS MT

Throughput5 msg/sec, per account
Latency GuaranteeLess than 20 sec
SMS Validity PeriodCustomisable: 5 mins – 72 Hours
2-way SMS interactivityMobile Virtual Numbers or Short codes
Customisable SMS SenderID11 alphanumeric Characters
SMS Delivery ReceiptsYES
Full Mobile Number portability SupportYES
Long MessagesYES, up to 5 Part Concatenated
Unicode Body SupportYes, send in any language – UTF8, ASCII, BIG5, GB2312 Encoding
SecurityHTTPS, SSL encryption
Communication Uses
  • Service Alerts, Incident Reporting
  • PIN Authentication
  • Appointment Reminders
  • Notifications and balance Inquiries
  • Coupons and Offers

SMS Regulatory Compliance: The Importance of Sender ID Registration

Sender ID registration is a crucial component of effective SMS marketing. It allows businesses to display a branded, custom alphanumeric sender name (e.g. “XGATE”) instead of a generic 10-digit number when sending text messages to customers.

Using a registered Sender ID provides several key benefits:

  • Trust and Brand Recognition: A branded Sender ID helps build trust and strengthen brand recognition, as customers can easily identify the message source.

  • Improved Deliverability: Many mobile carriers and spam filters prioritise verified Sender IDs, leading to higher message deliverability rates.

  • Regulatory Compliance: In many regions, Sender ID registration is required to comply with anti-spam regulations and ensure the legality of your SMS marketing campaigns. For example, in Singapore, it is mandatory to register a Sender ID, as messages for non-registered SMS Sender IDs will be labelled with a “Likely-SCAM” header. Similarly, Hong Kong has also implemented Sender ID for businesses to add a hashtag (e.g. “#XGATE”) to help customers recognise the brand message as legitimate.

By investing in Sender ID registration, businesses can enhance the effectiveness of their SMS marketing efforts, foster stronger customer relationships, and ensure their messages reach the intended audience reliably and compliantly, especially in markets with strict regulatory requirements.

FOUR WAYS TO USE OUR SMS GATEWAY SOLUTION

WEB2SMS: BROADCAST YOUR SMS FROM ANY COMPUTER

Use XGATE’s Web2SMS Web Portal for Real-time and scheduled SMS. Web2SMS allows you to reach your target audience with SMS any where, any time. Using an online tool, it provides a simple way for sending real time and scheduled Bulk SMS right from your PC. Powered by XGATE’s Enterprise Class SMS Gateway, Web2SMS users can instantly send and receive SMS reliably throughout Asia and the World all from a secure website.

Web2SMS Features

  • Single
  • Batch
  • Scheduled SMS broadcasting
  • Supports Customisation
  • Personalised SMS
  • 2-way SMS
  • inbox and auto-reply
  • Multilingual support (UTF-8)
  • Batch Upload .csv or .txt file
  • View History sending log online

EMAIL2SMS: SEND MESSAGES CONVENIENTLY AND SECURELY

Looking to send text messages conveniently and securely from your office, we got you covered.
XGATE’s Email2SMS allows you to send text messages to your customers simply using your own secured office email client or business systems. Above all, its reliable and there is no software installation needed. Complement that with XGATE’s Enterprise Class SMS gateway, our Email2SMS solution will help you deliver your SMS to your customers across 500+ operators in over 170 countries globally.

2-WAY SMS: TRANSFORM & ENHANCE CUSTOMER ENGAGEMENT

Use XGATE’s Virtual Mobile Number Service to setup a reply path for your 2-Way SMS with international reach. Whether you’re setting up a two step SMS authentication or reply path for your marketing campaigns, we’ve got the right solution for you. XGATE’s 2-Way SMS provides dedicated virtual mobile numbers designed to support any marketing needs for receiving inbound text messages. What’s more, your SMS replies can also be automatically forwarded to an online SMS inbox, mapped to pre-defined email or integrated into your IT systems or applications via our SMS APIs.

Reserve and Pick up

Get started with your reservation

Step 1: Text to 9XXXXXX

Step 2: We’ll text you back a unique reservation code

Step 3: My phone number with country code and reservation code below.

SMS API: ENABLE GREATER POSSIBILITIES FOR APPLICATIONS

Developer APIs for HTTP, XML, SMPP, SOAP Interfaces. Looking for a flexible SMS solution to complement your CRM system has never been easier. Our SMS solution enables you to connect your existing corporate applications efficiently to the global text messaging network. Whether you’re using Salesforce, Siebel or Microsoft, XGATE SMS APIs give you the ability to send and receive SMS directly from your applications. Each API exposes a series of Internet delivered services conforming to XML Web Service, HTTP/S, SMPP or SOAP specifications. Hence, coding directly against these APIs has become a lot simpler.

XML API

For users wanting to connect to XGATE’s SMS gateway using XML, we support XML over HTTP and is multicast messaging enabled.

HTTP/S API

Used in the form of an HTTP POST or GET, HTTP is one of the simpler forms of connection to the XGATE SMS API.

SMPP API

XGATE supports SMPP connections using either SMPP 3.3 or SMPP 3.4. Ideal for sending large Bulk SMS messaging volumes each month. Volume commitment required for this connection type.

Web Service Interface

Users can create and send messages from a secure website, and view detailed dilivery reports online.

XGATE  Bulk SMS Gateway provider: Unleash the Power of Text Messaging for Business Growth

In today’s fast-paced world, businesses need reliable and efficient ways to connect with their customers. Our bulk SMS gateway provides a powerful and versatile messaging solution that empowers you to reach your target audience instantly and effectively.

Unmatched Reliability and Performance:

  • 99.7% uptime guarantee: Ensure your messages are delivered on time, every time.
  • High throughput: Send from 5 messages per second per account.
  • Global reach: Connect with customers worldwide through our extensive network of carriers.
  • Secure infrastructure: Protect your data with industry-leading security protocols.
  • Regulatory compliance: Follow strict regulatory standards to ensure your messages are in compliance with local market SMS sending policies.

Feature-Rich Platform to Elevate Your Communication:

  • Two-way SMS: Enable interactive communication and build stronger relationships.
  • Customisable sender ID: Brand your messages and boost recognition.
  • Scheduled messaging: Plan and automate your communication for maximum impact.
  • Delivery receipts: Track message delivery and ensure accountability.
  • Personalised messages: Create targeted campaigns for higher engagement.
  • Unique URL tracking: Embed redemption links/coupons in messages and track click-thru-rate.
  • Unicode support: Send messages in multiple languages to reach a wider audience.
  • API integration: Integrate seamlessly with your existing systems and workflows.

Benefits that Drive Business Value:

  • Boost marketing ROI: Reach a large audience at an affordable cost.
  • Increase customer engagement: Drive action with immediate and personalised messages.
  • Improve operational efficiency: Automate tasks and streamline communication.
  • Enhance brand awareness: Build stronger relationships and brand loyalty.
  • Reduce costs: Eliminate the need for traditional marketing channels.
  • Better data insights: Performance report with insights to improve your campaigns

XGATE Bulk SMS Gateway Is The Perfect Solution for:

  • Marketing and promotions: Send targeted campaigns, coupons, and offers.
  • Two-Way Authentication: Send pass codes using SMS API to verify login access.
  • Customer service: Provide timely updates, appointment reminders, and support.
  • Transactional alerts: Deliver order confirmations, shipping notifications, and account updates.
  • Lead generation: Capture leads and nurture them through targeted SMS campaigns.
  • Surveys and feedback: Gather valuable customer insights through interactive SMS surveys.

Get Started Today and Experience the Difference:

XGATE is a bulk SMS gateway provider with over 18 years experience. Whether self-serve or you need support from our experts, our SMS gateway service is easy to use and scalable to meet any growing needs. Discover how the power of text messaging can transform your business communication.

Simply provide your requirements and our SMS consultant will get back to you with a quote.

Importance of choosing an experienced bulk SMS service provider:

  • High availability and redundant network infrastructure: Ensures that your messages are always delivered, even in the event of an outage.

  • Latency guarantee of less than 20 seconds: Ensures that your messages are delivered promptly.

  • Customisable SMS validity period: You can choose how long your messages will be valid.

  • Mobile virtual numbers or short codes: Give your customers a dedicated number to text, which can help to improve brand recognition and response rates.

  • Long messages up to 5 parts concatenated: You can send longer messages without having to worry about them being split up.
  • Security features like HTTPS and SSL encryption: Protect your data from unauthorized access.
  • The ability to broadcast SMS from any computer: You don’t need any special software or hardware when using a bulk SMS service provider.

Let’s work Together

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